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This error occurs if there is a network connection issue between your device and the CohrEx platform. This could be due to a number of different reasons but is most likely caused by a network security issue on your device. Try the steps below one at a time to resolve the issue:

1. Are you trying to complete the modules on a mobile phone device? Please try using a computer device.
2. Try another internet connection. For example, switch to another Wi-Fi or from the Wi-Fi you are using.
3. Try another internet browser.

Does the issue persist? Please reach out to the CohrEx support team at [email protected].

Please let us know in your email you have tried the above potential solutions, in this way we can help you with the issues faster and better.

I have sent an email to the support team, what do I do now?

Just wait for our response, we are working on a solution.

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